1. Booking and Appointments
- Appointments can be booked online, via phone, or in person.
- Cancellations must be made at least 24 hours in advance.
- Late arrivals may result in reduced service time or rescheduling.
2. Payments
- All services must be paid for at the time of appointment.
- We accept cash, credit/debit cards, and digital payments.
- Prices are subject to change without prior notice.
3. Refund and Return Policy
- Service Refunds: We do not offer refunds for completed services. However, if you are dissatisfied, please contact us within 24 hours, and we will work towards a resolution.
- Product Returns: Unopened products may be returned within 7 days with a valid receipt. Opened or used products cannot be returned due to hygiene reasons.
- Gift Cards and Packages: These are non-refundable and non-transferable.
4. Health and Safety
- Clients with medical conditions should inform us before their appointment.
- We maintain strict hygiene standards to ensure customer safety.
5. Liability
- Beauty Headquarter is not responsible for any allergic reactions or adverse effects from services or products.
- Customers must follow aftercare instructions for best results.
6. Changes to Terms
We may update our Service Terms and Conditions at any time. Please review them periodically.
By using our services, you agree to these terms and conditions.